Tuesday, January 11, 2011

Learn what uplift modeling can do for email marketing

Original Post: Tips for Improving Your Email Campaign By Abby Johnson - Wed, 01/05/2011 - 3:59pm.

Have you ever heard of uplift modeling? If you do email marketing, it is definitely something you want to be familiar with. It is, essentially, a technique that marketers can use to segment their customer audience to see if their email marketing campaigns are effective.


Uplift modeling also explains to marketers how their email campaigns influence subscribers, which is pointed out in the above video. This concept is especially important because marketers often heavily rely on email marketing since they can reach their entire customer base at once. However, marketers need to realize that untargeted, mass emails could actually result in harmful effects on their business.
Multiple emails, irrelevant offers, and impersonalized messages will, most likely, turn customers away.

Uplift modeling, on the other hand, is an analytical approach to email marketing that examines the different levels of customer data. This data then identifies which customers will buy, which customers will never buy, and how they will react to the email message.

One of the intellects behind this concept is Mark Smith of Portrait Software. He recommends dividing email subscribers into 4 segments including Sure Things, Persuadables, Sleeping Does, and Lost Causes.

Sure Things are the subscribers that do not need an incentive to buy. They don't need to be sent discounts or promotions since they are going to make a purchase even without the prompting.

Persuadables are slightly different since they will buy, but they have to be pushed a little. In other words, they take action after they receive a discount or promotion.

Sleeping Dogs do not want to be bothered by a continuous stream of emails. They act only on their own terms. If marketers constantly prod this segment, chances are these subscribers will unsubscribe or take their business elsewhere.

Lost Causes are the last segment and will not budge at even the best offer. In this case, marketers should probably take this segment out of its campaign since it will not offer any benefits. So, now does uplift modeling make sense? It not only helps marketers better target its customers, but it also helps them improve their ROI.

Are you taking advantage of uplift modeling to boost your email marketing campaign?..... www.yourconnection.com.au

Wednesday, November 10, 2010

The e-Training Revolution

We’re getting daily take-ups of our free pilot offer and the system is in a state of constant evolution. As a result, we thought it might be nice to give you an insight into one of our best clients; how we were able to provide a complete training solution for them; and how their dynamic requirements help drive the development of Proficiency Now!

This client, (sorry we can't name names) currently manages about 900 contractors and staff at one of their Melbourne locations.

Before they had heard of Proficiency Now! they were managing the training of these 900 staff via one offline excel spread sheet. They lacked a centralised, online facility to manage their training records and as a result, new versions of their spread sheet were being created and stored in various locations. Inevitably it got to the stage where it was difficult to establish which staff had completed the various legally required training modules.

As with all of our clients, our account managers and developers sat down with the management and HR team to discuss their specific requirements for an online training environment. In the case of this particular client, their needs included a badge that is automatically printed upon completion of training. The badge acts as an indication as to the varying levels of compliance the inductee has completed to date. If the inductee doesn't have sufficient compliance training, they are then directed to sit the appropriate training module using Proficiency Now!. Upon completion they can then print off a new badge.

Once we had a clear understanding of the clients requirements,  we developed a free pilot of the Proficiency Now! system. This process included the conversion of their training content into Proficiency Now! Then after the modules, lessons and tests had been uploaded, the client was given a quick over-view of the system before they were let loose. Having seen the vast benefits of an eTraining system as advanced and intuitive as Proficiency Now!, the management team understood that the days of managing their staff training in excel spread sheets were well and truly over.

As the requirements of this client and all of our other clients evolve, so too does our software. As a client of Proficiency Now!, you are instantly provided access to any updates that are made to the system, whether that be for a multi-national corporation or a local Not-For-Profit organisation.

Upgrades that we are developing at present for some of our other clients include:
- Storage of offline training records
- Online Training Calender
- Online Marking for RTO’s
- Enhanced Reporting

So get online today and sign up for a free 60 day pilot of Proficiency Now!

Monday, September 20, 2010

Getting it right will make you $$$

Getting your email message right will make you money. Don't keep sending the same specials or deals, that may not be bringing in the $$$. Know your audience and segment your database accordingly to send the right message to the right people.
If your looking to send emails that make your business money, it needs to be done right.
So many times we see business' and organisations try to do it themselves, miss some crucial points that may do them out of making good money just to save themselves a few hundred dollars.

If you are currently sending emails and not getting the results you want (or need) we are offering a free consultation for your business or organisation to get the emails you send, working for you.

Call 1300 503 404 or email us now and we will come to you FREE and help you get it right, and you don't have to change anything!

Below are just a few of the things we can help you with!

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